Operational Excellence 2022 Hilton Riyadh Hotel & Residences, Riyadh

Operational excellence is considered to be a vital component of organizational leadership to achieve sustainable and continuous improvement of main performance metrics in any facility. On another note, the Corona pandemic imposed a historical challenge worldwide, causing groundbreaking disruption and rapid change at all levels which greatly affected operational practices in service facilities. This drove companies to accelerate the adoption of operational excellence, modern technologies, innovation, and digital transformation practices to respond to these sudden changes in the market improve competitiveness and productivity.